If you find a rate on another website which is lower than the best available Internet rate on the Hotel Emperador Madrid website, for the same room type and dates, rate payment requirements and restrictions, we will match the lower rate you have found.
You must do the following to claim our Best Available Rate Guarantee:
- Book your reservation at the Emperador Hotel Madrid website. Then contact the Emperador Hotel Madrid within 24 hours of booking your room.
- Upon verification of your claim, the Hotel Emperador Madrid will adjust your rate for the nights for which the lower rate was found.
- Rooms on the other website must be publicly available and bookable on the Internet at the time of verification. The rates are not valid if they are only published in the text.