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Real Guest Reviews

  • "Excellent hotel"

  • "Great location in Madrid"

  • "Still as good!"

  • "Roof Top Pool is Brilliant"

  • "5* Service"

  • "Nice hotel good central location"

  • "A relaxed, yet professional welcome awaits"

  • "Great hotel in a great city!"

  • "A least 5 stars"

  • "Excellent service"

  • "The pool is amazing"

  • "Great central hotel"

  • "Elegant & Charming"

  • "Excellent location and good value."

  • "Great for shopping"

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Prepare to be comforted

232 luxurious and elegant guestrooms to choose from.

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Roof Garden & Pool

The view is better up here

Relax in our rooftop garden and pool with spectacular views of Madrid.

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Meetings & Events

Get down to business

Offering excellent meeting rooms with modern business amenities.

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Weddings & Banquets

Make it memorable...

Romantic and memorable celebrations in the heart of Madrid.

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Guest Reviews

Guest reviews for the Hotel Emperador Madrid, a luxury hotel that share history with Madrid.

Read the latest Hotel Emperador Madrid guest reviews for real and unbiased gust reviews and comments about their stay at our historic hotel in Madrid, Spain.

Excellent hotel

TripAdvisor traveler rating: 5 of 5 stars

Wonderful 4 day stay in the Emperador. Exceeded expectations in every way. Fantastic location on Gran Via, very convenient for sightseeing, shopping and dining out in the evening but no disturbance...

LondonReadytogo, london,
2012-11-06 19:07:01

Great location in Madrid

TripAdvisor traveler rating: 4 of 5 stars

Couldnt ask for a more convenient location on Gran Via right next to a subway stop. Short walk to Puerta del Sol and lots of fun neighborhoods. Room very clean and large by European standards, staff...

Buffirish, Buffalo, New York,
2012-11-05 00:00:00

Still as good!

TripAdvisor traveler rating: 5 of 5 stars

Went on a 'girlie' weekend away and stayed at this hotel. It was wonderful. Had booked club rooms and this entitled us to free drinks in the club lounge. Although the drinks choice available was very...

welltravelled800, preston,
2012-09-03 11:36:35

Roof Top Pool is Brilliant

TripAdvisor traveler rating: 3 of 5 stars

We were first put in a terrible room and i went to reception and this was changed to a 1st floor room - there was no natural sunlight in the room however we didnt mind as we was only in the room to...

lbrin, kent,
2012-09-03 10:43:58

5* Service

TripAdvisor traveler rating: 5 of 5 stars

I stayed here for 5 days from 27- 31st August - it is without a doubt one of the best hotels in Madrid. For a number of reasons; 1. The reception staff: a very slick and efficient customer...

dieselbloke, london,
2012-09-02 21:07:37

Nice hotel good central location

TripAdvisor traveler rating: 4 of 5 stars

Stayed here last september 2011 with my wife. Madrid is a great city and this hotel is in a great location close to most of the sights with a number of underground stations very close to this...

TommyR48, Newbridge, Co.Kildare,
2012-08-22 11:36:35

A relaxed, yet professional welcome awaits

TripAdvisor traveler rating: 4 of 5 stars

We chose this hotel for a short 3 night city break but as it was the height of August we just had to go for the one with the roof-top pool and it was wonderful. We also wanted something very central...

KateWill76, Uttoxeter,
2012-08-17 12:37:58

Great hotel in a great city!

TripAdvisor traveler rating: 4 of 5 stars

Went to The Emperador Hotel on a Groupon deal with Easyjet; our 2nd trip as a couple to Madrid and it won't be our last, we love it! The Emperador is a lovely hotel, a little way out from the main...

InBigSmoke, London,
2012-08-17 12:12:32

A least 5 stars

TripAdvisor traveler rating: 5 of 5 stars

I've been traveling for almost a month now. I've been to portugal, morroco, france and spain. I've been in about 10 hotels and this is one of the best. I'm not talking only about his rooms and lobby,...

theadviso, ,
2012-08-16 20:55:02

Excellent service

TripAdvisor traveler rating: 5 of 5 stars

We stayed in the Emperador hotel for four nights at the end of July. The staff were amazing , very helpful and informative. The receptionist was welcoming and helped us, as we had been traveling for...

BridFirtear, Dublin, Ireland,
2012-08-14 20:55:52

The pool is amazing

TripAdvisor traveler rating: 3 of 5 stars

The best selling point of this hotel is the pool, it has great views of madrid and a great place to relax with a drink at the end of the day. However the downside is that it opens at 10 and closes at...

SarahH283, Manchester, United Kingdom,
2012-08-14 15:32:47

Great central hotel

TripAdvisor traveler rating: 4 of 5 stars

We had a large triple room which was very nice, with traditional decor. The pool area is great but the pool is freezing and drinks expensive. The food at the pool area is nice and reasonably priced,...

SarahB195, Waterlooville, England, United Kingdom,
2012-05-20 12:29:58

Elegant & Charming

Perfect location for walking tourists. Small rooms, but we only needed them for sleeping. Excellent breakfast. Wonderful lobby bar. Clean, neat and old world class. My second stay, and will always stay there when I am in Madrid.

Suzi, ,
2011-08-18 16:50:11

Excellent location and good value.

TripAdvisor traveler rating: 4 of 5 stars

I selected the hotel from TripAdvisor, based on the description and we (my wife and my teenage son) enjoyed the stay. The front desk service is friendly, helpful and commendable. The room is clean...

Rarvis, San Francisco, California,
2010-04-22 09:55:02

Great for shopping

Location great for shopping. Roof top pool is almost unique in Madrid. Some rooms re a bit shabby - ask be changed if you gt one of the old rooms.

A Yahoo! Contributor, ,
2005-11-10 13:23:37

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