Guest Services

One of the few Madrid hotels with a pool, Emperador Hotel gives you the opportunity to bask in the Spanish sun and splash in the water above the dramatic city skyline. The seasonal outdoor swimming pool features spectacular views of Madrid, including the Royal Palace, Almudena Cathedral and others.

During summer months, a delicious Snack Bar Buffet can be enjoyed near the pool and in the new chill out areas.

Many movies have been filmed at the Emperador Hotel Madrid due to its privileged location and glamorous pool. Many couples have chosen the swimming pool area to celebrate their Wedding Party offering their guests, an exclusive ambience decorated with flowers arrangements and candles.

The Business Center at the Emperador Hotel is an excellent place for planning all your activities away from your office. Equipped with high-technology it offers computer and Internet services.

Contact our Concierge Desk for dinner or shows reservations. They will help you with baby-sitting, transportation services with hotel private cars, offering a complete guidance about where to shop, what to see and where to eat.

Our Housekeeping department offers same day laundry and dry-cleaning service.

For your comfort and privacy we have on-property private parking and Valet parking service.

• Sauna - 10.00 am - 19.00 pm
• Gym - 08.00 am - 21.00 pm

Fire Safety and Security
Sprinklers, Smoke detectors in rooms, in hallways, fire extinguishers, emergency lighting, ventilated stairways, evacuation plan, visual alarms in all areas, audible alarms, emergency info in rooms, alarm linked to fire station, emergency exits, auto recall elevators, disabled access/rooms. 24 hours security service, self closing doors, parking patrolled, security cameras, recorded surveillance, monitored surveillance, view ports, back up generators, staff trained in first aid, medical emergency service