Emperador Guest Services

One of few Madrid hotels with a rooftop pool

With exceptional facilities like a rooftop pool and bar, an elegant lobby bar and a small but complete gym and sauna, Emperador Hotel offers the full range of guest comforts for relaxing business trips and holidays in Madrid.

Our professionally trained Concierge and 24-hour front desk staff are available to meet any need.

  • Lobby Bar

    With its welcoming ambience and friendly service, our vibrant Lobby Bar has become one of the top meeting places in Madrid, perfect for a quiet drink before dinner or enjoying cocktails and snacks following a day of meetings or sightseeing.

  • Rooftop Pool, Terrace and Bar

    As one of the few hotels in Madrid with a rooftop swimming pool and terrace, Emperador Hotel offers a place to relax unlike any other. From May to September, guests enjoy a fabulous garden oasis with a solarium, snack bar and restaurant, relaxing lounge areas and breathtaking skyline views of the Royal Palace, Almudena Cathedral, Gran Vía and sourrundings.

  • Concierge

    The Emperador Hotel full-service concierge can assist you with a wide range of benefits, from babysitting, transportation arrangements and private cars to shopping and restaurant recommendations to tours, tickets and more.

  • Emperador Club

    Club Room and Suite guests enjoy access to this private VIP room, which features a quiet, elegant ambience for relaxing or conducting business with clients in privacy. Amenities include complimentary newspaper and a variety of drinks and snacks throughout the day.

  • Gym and Sauna

    Enjoy an invigorating workout in our fitness centre, fully equipped with the latest cardiovascular machines. After exercising or a long day of travel or meetings, soothe tired muscles in the hotel sauna.